To participate in the online auction you must:

As soon as you have submitted your administrative documents, en.jungheinrich.denco-auction.com verifies the information provided and sends you a confirmation email when your registration is validated.

Once the registration confirmation email is received, you can log in to your account.

Simply click on “Login“ at the top right of the home page. Then you must fill in your login details: your email and your password.

If you can’t remember your password, click on the “Forgot Password” link in the Login insert.

A page opens; Simply fill in your email address and click on “reset password”.

An email will be sent to you that will help you reset your password.

To participate in the auction, you must have created an account and be validated by en.jungheinrich.denco-auction.com.

1.) View packages
See the detailed information and photos on our website. Make sure that the technical characteristics match your needs, if you have a doubt a mail address is available to answer your questions. Add articles you’re interested in to a list of things to follow. Packages are made up of 15 trucks. It is not possible to purchase trucks individually. Your bidding is valuable for the package of 15 trucks and is indivisible.

2.) Place an offer
To make a bid offer on a machine, enter your username and your password to access your account and place an offer. After the bid, you will receive an email confirming your offer specifying the material concerned, the amount of your offer, the date and time of the offer. During the bidding period, you are free to change or cancel your bid at any time until the auction end date.
During the bidding period, you are free to change or cancel your bid at any time until the auction end date. At the end of the auction, you will receive a summary of your results.
At the end of the bidding periode if you are the best bidder and if the reserved price is reached, Jungheinrich will contact you to check your billing and delivery address and to retrieved documents needed to finalize the sale.

3.) Complete the sale
At the end of the sale Jungheinrich will contact you to check your billing and delivery address and have retrieved documents needed to finalize the sale.

4.) Pay my lot
Each Package is sold EX-WORK in euros, excluding taxes. You have to pay in advance before pick up.

At the end of the Sale, we will contact you to provide you with the contact of the depot where the lots are stored. Then we can set a date to collect your lots. Transportation will be at your expense.

The rating system is based on two elements, the percentage represented in figures between 0% and 99%, and letters. The letters define the general state of the truck and the percentage provides precision on its state:

• AA (81% -> 99%): Above Average = General condition above the average for a used truck.
• A (61% -> 80%): Average = Average general state compared to a used truck.
• BA (41% -> 60%): Below Average = General condition below the average for a used truck.
• P (21% -> 40%): Poor = Bad general condition compared to a used truck.
• Z (0% -> 20%): Scrap = Out-of-service status sent to scrap compared to a used truck.

It is the ideal tool to save time and maximize your chances of winning the lots you are interested in. en.jungheinrich.denco-auction.com allows you to place a maximum bid on one or more lots. The en.jungheinrich.denco-auction.com bidding system automatically and only if other participants bid on the same lot as you. The auction takes place in stages, up to the maximum amount you have set, but in no case directly with the amount you have indicated.

Your purchase order can be accepted only if it is higher than the reserve price set by the seller.

It is indeed possible to modify an automatic purchase order. To change your purchase order, simply go to your My account, section «my purchase orders», and increase the amounts from your summary table.
You can also change your purchase order from the sales list, by simply placing a new automatic purchase order.

You can also modify your purchase order via the list of sales simply by making another automatic purchase order.

To memorize the lots that interest you and find them during your next visit, it’s simple.

Once connected to your My account , simply go to a sale and click on the star symbol of the lot you are interested in.

You will then find this batch, in your Account, in the «My selection» section, during your next login.